This week the two teams were given the task of letting apartments in the Clapham area of London.
Michelle’s team (Michelle, Ansell, Paul) made six lease agreements and Tuan’s team (Tuan, Ruth, Sayed) made the same.
During the task, the self-styled “The Badger” (Ruth Badger) steam-rolled over Tuan, her project manager, to take most of the viewings herself. She then went off on her own and made five of her team’s six sales under her own steam. As she later admitted to Sir Alan, she was doing it to make sure she got good sales for herself.
Sayed grabbed someone who was looking in the shop window and made one sale. Before that, he’d managed to take the wrong keys to a viewing. He lost a sale, arranged to meet at Wandsworth Bridge, but went to the wrong bridge — and still managed to blame Tuan for it.
Tuan meanwhile was happy doing his backroom thing and didn’t really get into selling until the second day. By that time, everyone else had had a go, so he didn’t sell a bean.
Tuan’s team lost by just over £200 so his team was called to the Boardroom for a firing.
Margaret (one of Sir Alan’s advisers) told Sayed, “You need the man with the brush and shovel to follow behind.” I can only assume that she means he causes chaos and destruction in his wake or he needs a sweeper who used to follow the horses around to clean up the dung.
When Tuan was talking about Sayed, Slippery said, “Stop pointing your finger at me,” and then continued to point his own finger at Tuan!
Sir Alan noted that Sayed was a loose cannon, with the occasional flash of brilliance. He also said he appeared to panic in both the task and the boardroom.
In the end though, Tuan was fired. Was it right for Sir Alan to fire him?
Look at what Tuan did…
1) He let Ruth decide what viewings she would do and, in fact, tell him who should do the viewings.
2) He let Sayed pull him down in front of prospects.
3) He never went selling by himself — he was always with Sayed.
4) He couldn’t tell Sir Alan why he shouldn’t be fired. All he could say was why he was different from Sayed.
5) Last time, Tuan had said he did this type of non-aggressive selling but didn’t demonstrate his ability during his viewing.
6) During his viewing, Tuan was really downbeat and not enthusiastic about the place at all.
7) In the boardroom, Tuan looked as though he’d given up and was expecting to get the push so he didn’t fight for himself and as good as threw himself on his sword by talking rubbish about being three steps ahead of Sayed.
So yes, Sir Alan was quite right to fire him.
Yet again, Sayed was lucky that he had a much weaker team member. I suspect if Ansell had been on the team, rather than Tuan, Sayed would have been fired, as Ruth and Ansell just seem to be better sales people.
Next time promises to be very interesting as the teams are off on a luxury cruise. Watch as I’m quite sure Sayed is going to blag his way through the task.