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Tag Archives: social media ROI

Facebook Leading Social CRM Change: It’s Your City, Town Hall, and Digital Conversation Revolution

Companies such as Dell, Gatorade, and Pepsi have set the gold standard for social media listening command centers of excellence. Read More »

Social Media ROI Is For Professionals Only

Results don’t lie: 27,700 page views and 1,262 comments in 12 days. Read More »

Social Media ROI: Measurement is Getting Easier

The 2009 Blog-Off Competition is underway! Read More »