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Tag Archives: Business

Book Review: ‘Outsmart Your Instincts: How the Behavioral Innovation Approach Drives Your Company Forward,’ by Adam Hansen, Ed Harrington and Beth Storz

We're not as innovative as we think we are — our primitive aversion to risk gets in the way. But a new book by three innovation and strategy experts, 'Outsmart Your Instincts: How the Behavioral Innovation Approach Drives Your Company Forward,' by Adam Hansen, Ed Harrington and Beth Storz, can help us get over it — and get creative. Read More »

Techies in the Workplace: 10 Non-Tech Skills IT Pros Need

IT skills are among the most essential in today’s business world. But they may not be enough. Just because you’re great at IT doesn’t mean you’ll forever be considered a valuable business asset. You must be able to showcase a few additional, valuable skills. Fortunately, many pros are able to balance their vast knowledge of tech while honing other skills ... Read More »

Eight Ways to Improve Your Team’s Customer Service Skills

It’s difficult to move on from a certain school of thought or way of doing things, but if you want to improve customer service and efficiency, it’s important to facilitate change in the office. Read More »