The Top Three Problems IT Managers Face and How to Overcome Them

  1. Problem #1: Tough Data Flow
  2. Problem #2: Rising Costs
    1. Conducting a survey of departments
    2. Getting clear definitions of problems
    3. Looking for ways to integrate
  3. Problem #3: Insufficient Sensitivity Concerning Data Security

Today's business environment has changed drastically from just a few years back. Rather than working exclusively with equipment, data, and systems, today's IT managers face issues such as cross training, personnel management, interdepartmental communication, and a widening job scope for all IT employees.

This expansion of the IT job realm has left many IT managers juggling new challenges. While the problems, in and of themselves, might appear overwhelming, there are simple, proven ways to rise above them.

  1. Problem #1: Tough Data Flow

    Information often flows irregularly and is subject to quantitatively strong fluctuations. These fluctuations can become detrimental if not dealt with. The simple solution is to control the information.

    Officially, "information controlling" is the analysis, evaluation, and importance attached to the electronic data that is collected and provided with the data under various criteria.

    To achieve this, start by making employees aware of the importance of the data they help to gather. Encourage accuracy and demonstrate to employees how their active participation in the process can reap rewards they might not have thought of.

    Because your job as IT manager will continue to get more and more hectic, you'll want to continually look for ways to improve speed and quality while reducing rising costs.

  2. Problem #2: Rising Costs

    Rising costs are a challenge for any manager. They are especially troubling to an IT manager working in the electronic data processing area.

    Industry experts show that, despite various "old systems" existing, resources are only used at about 30% of their optimal performance. This leaves room for 70% improvement without an excessive outlay of cash.

    To increase ROI using existing resources, consider:

    1. Conducting a survey of departments

      Ask what their primary challenges are with the existing systems. The majority of the time the solutions lie within untapped features of existing resources. Search the systems for solutions and provide them.

    2. Getting clear definitions of problems

      Oftentimes, employees may not know how to communicate the problems they face in "IT language." This may relate to an ill-suited solution. Take time to work with employees or department heads to clearly outline challenges so you are equipped to find solutions more quickly and accurately.

    3. Looking for ways to integrate.

      A smooth flow of information always increases productivity. When possible, work to find ways to integrate existing systems. With a little ingenuity on your part, and a little creativity, you can develop solutions without budget increases.

  3. Problem #3 - Insufficient Sensitivity Concerning Data Security

    As the complexity of electronic data processing increases, security often decreases. Not only does this pose problems in the form of breaches, it also has legal ramifications with regard to licenses.

    Continued on the next page Page 1 — Page 2

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Article Author: Frank D. Kanu

Frank Kanu, leadership consultant assisting organizations to fire from all cylinders again by improving success ratios, productivity, ROI and ROE !

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