Software Review: Roxio's Easy Media Creator Suite 10 - Comments Page 2

The newest version of Easy Media Creator is out. Is it easy? Does it work with your media?

The latest iteration of Sonic Solution's Roxio multimedia software, Easy Media Creator Suite 10 has more features than you can shake a stick at.  It purportedly can do everything from burning a DVD of shows recorded on your TiVo, to recommending music in your library based upon what songs you like at that moment, to helping crop photos so that they look just right on your mobile phone.  For the record, it can also, apparently, do everything in between.  As with all software however, some of these features work better than others.…
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Article comments

  • 26 - Brian aka Guppusmaximus

    Apr 13, 2008 at 10:25 am

    Yea, I do believe Nero Vision4 will do the same thing but I'm not 100% sure. If you are looking to make DVDs with Video files from your computer or external source, including adding soundtrack & menus, than Nero can do everything you want.
    Whether or not it's as easy as Roxio, it is still as powerful & far more stable.

    The ultimate fact is, if you want a machine that can handle video & video editing with power & user friendliness in mind, then you have to purchase a Mac. PC DVD Authoring programs will always give you some sort of headache either because of your machine's hardware or because of the multitude of hands involved in the programming for the PC version.

    I suggest you start educating yourself about video editing because a lot of the cool PC programs that are available definitely require a powerful machine(even for Nero or Roxio),the tenacity to learn on your own what the software is capable of,purchasing a rather thick book to read or sifting through internet forums for whatever product it is that you are using.

  • 27 - Brian aka Guppusmaximus

    Apr 13, 2008 at 10:42 am

    Oh, *BTW* - Whatever you do... DON'T use Windows Vista for any video authoring! That OS is such a memory & Hard drive hog! But, don't worry Microsoft is ditching that P.O.S.O.S. in like 2 years. Just back-up all your important stuff, reformat your hard drives & re-install WinXP because MS is releasing SP3.

  • 28 - Colony 14 Author

    Jun 11, 2008 at 1:17 pm

    I've had nothing but problems trying to install EMC 10 on a new, fast quad-core Vista PC. First, the download crashed, and would not re-start where it left off. After about 12 hours, I finally got the install files downloaded.

    The product won't work. It displays messages like "skin image menuseparator.png found but cannot be loaded." Exactly how is the average person supposed to deal with that? The product should work out of the box(or download), shouldn't it? W'ere not all software engineers, that's what we're paying the product developer to do!

    Follow the .png message with multiple instances of "the feature you are trying to use is on a network resource that is unavailable." Hey, I didn't design this software, how am I supposed to fix its bugs?

    And then, "Try the installation again using a valid copy of the installation package "tools.msi", followed by missing BMPLE.mis, followed by missing COPY.msi, and on and on.

    Why can't the software find it's own files?

    And, of coursem "runtime errors" aplenty.

    I'll try (again) to uninstall and reinstall, but I'm not very optimistic. I am NOT about to re-install Vista, which probably won't do anything anyway except waste more of my time. An uninstall and reinstall takes enough time as it is. And I've already spent a lot of time reading forums about this software.

    I'll spend maybe one more day on it, then ship the darn thing back to Roxio. They're unlikey to issue a refund, of course, but I'd rather not have any evidence of the product sitting around my house to remind me of the experience!



  • 29 - derald madson

    Jul 01, 2008 at 4:27 pm

    A software mess for me. Can't use it.

  • 30 - Colony 14 Author

    Jul 13, 2008 at 10:36 am

    I've had virtually all of the problems noted here so far. I have uninstalled and reinstalled at least 10 times. And YES, I HAVE followed the "clean install" processes that have been suggested. I have deleted registry entries and performed all those other detailed and time-consuming steps which one should NOT have to do with a decent product. If the program can't even find it's own files, what good is it? If the product isn't fully compatible with Vista (even if it's Microsoft's fault), it shouldn't be sold until it is. Roxio finally gave up trying to help me and gave me a link to request a refund.

  • 31 - Skittle

    Jul 16, 2008 at 2:38 am

    I cannot even get to the install process. I downloaded the two download options from the Roxio website when I purchased EMC 10.1. I tried to install the program one (not the content one), and it wanted me to install Microsoft .net SDK program. So, I did. Then it was telling me that it needed the Visual J# .NET version 1.1. It gave me a website address to go to. I downloaded that and installed both programs. I also restarted my computer.

    Every time I try to run the Roxio EMC 10 program to install it, it keeps wanting to install the microsoft .NET program. I keep installing it, and that's as far as it goes. After it tells me that it has been installed, all the boxes close. When I try to run Roxio EMC 10 it starts it all over again. How do I get to the next step???? Both of these programs are now downloaded and installed in my computer.

  • 32 - Gary

    Jul 21, 2008 at 8:46 am

    Couldn't get 9 to work on Dell E521 w/ amd athlon x2 3 GB Ram. I got hooked into the low cost upgrade to 10 and much to my complete lack of surprise.... 10 won't install properly either. Yes I have followed the clean uninstall which is amazing since that is what failed with version 9. Did everyone at Roxio who knew how to author a windows installer file leave?

  • 33 - Brian W

    Jul 21, 2008 at 10:43 pm

    Well so far I have installed the EMC 10, 3 times, used up 10 dvd disks to make a simple video,and still no video of quality has been produced using this software. Unfortunatley I did not find this information until after I purchased the software at a local computer shop. So is it worth my time to try the tech support or just work on the problems on my own and save the time and aggrevation of being BSd to death by Roxio personal. What gives with Roxio. They claimed that EMC 10 would work with vista perfectly. Sorry not so.
    TTFN

  • 34 - lee in virginia

    Jul 22, 2008 at 9:55 am

    After contacting roxio support as I could not install roxio 10 for the 10th time, I used the msconfig instruction given to me by the chat live support free chat tech Victor, and he assured me that msconfig was used by many to disable the programs and to install EMC10 without fear of it crashing. Well, my computer CRASHED as in REFUSED TO BOOT. I spent $350 to get my data back, and to have it go back to a destructive restore. Now that I have a totally clean computer, the EMC10 STILL DOES NOT INSTALL. I am trying to reach the Creator 10 support line, but the person there was so swamped that I am still trying to install.

  • 35 - Josh Lasser

    Jul 22, 2008 at 11:29 am

    I'll admit that I contacted Roxio support to help with an install of this, but I found them hugely useful. They were very caring and responded quite quickly to my questions. They had the program up and running in no time.

  • 36 - Ed Horsman

    Aug 07, 2008 at 12:59 am

    I believe there is a compatibility issue with Roxio and XP media center version. My computer came with Sonic and it worked fine. I purchased and installed EMC 9 a year ago and had nothing but problems, lockups, messages this software need to close tell Microsoft about this problem (with no response or fix) , etc. I contacted Roxio tech support and followed all of there recommendations without success. I wonder if they test what they do? A few weeks ago I installed a second hard drive with XP home version and to my amazement EMC 9 works perfect in every respect.

  • 37 - Roxio Support

    Aug 11, 2008 at 2:46 pm

    Hi Ed -

    Sorry to hear you're having problems with Media Center and Creator 9.

    My guess is that you over-installed an older Sonic app with Roxio Creator 9 and it created some conflicts in the registry.

    You may want to perform a clean install.

    Be sure to remove entries and folders for the original Sonic application as well.

    Jon
    Roxio Support

  • 38 - austin tech

    Aug 12, 2008 at 1:15 pm

    I've had similar problems with EMC 10 I had installed it on a quad core xp x64 machine and it continually crashed with the MYDVD module so I put another drive in the machine and installed xp pro service pack 3. Tried running it with clean installation worked fine. Updated it and put Panda Antivirus and it began crashing on the Mydvd module, especially on creating chapters for added movies. Went into msconfig and disabled non-essential startups including the antivirus and everything worked fine. Went back to my xp x64 installation did the same thing and now it worked fine as well. I tried troubleshooting the error messages and got nowhere. Found this out from trial and error thought it might save someone else the time I wasted going through this. Also a wise idea is to go into the programs directory and create shortcuts the actual videowave and mydvd exe and put them on your desktop or in your menus individually. They seem to work better launched separately.

  • 39 - Laura J. Dwyer

    Aug 15, 2008 at 12:00 pm

    Ditto, ditto, ditto on all install problems with EMC Suite 10 with WinXP SP2 Home. I've followed all the clean install (or UN-install)instructions and find that Windows Installer Clean Up utility won't remove the DirectXServiceInstall [9.0.0]. That seems to be the show stopper with no advice forthcoming.

    Jon from Roxio Support, what say you?

  • 40 - Maude

    Aug 17, 2008 at 6:55 pm

    I purchased EMC10 today and have tried all afternoon to install but no matter what I do it will not install. Can't get it to load install page. After reading the above comments, it is going back to the store tomorrow. I am so disappointed. It appeared that it would be a great software.

  • 41 - wolfj

    Aug 25, 2008 at 6:37 pm

    I've tried, and gave the software to Parker bros. who I'm sure will make good use of it. I have never in 10 years experienced a program so poorly written.

  • 42 - Barbara

    Sep 30, 2008 at 5:25 pm

    I love Roxio when it works but I have had a lot of crashes in the past. I finally went to the Roxio web site and downloaded the number 9 on my XP and the number 10 on my Vista. (You have to have the full version on your computer in order for this to work.) So far they are working properly.

  • 43 - David de Roxio

    Oct 03, 2008 at 2:38 pm

    Hi all -

    I am a Roxio Support Agent. I can answer questions directed to Jon.

    @#39 - Laura J. Dwyer,

    The clean install instructions should resolve the DirectX issue you are seeing. Your problem may be too specific for this thread or system related and may need a personal touch of one of our techs and let us know how it goes. Please contact support and fill out a free web-ticket (you must be registered) at: Roxio Support.

    I also see some comparison between EMC 9 and 10. These products have been replaced with our latest version -
    Creator 2009 (sorry, the job states I have to shill *a little*).

    Regards,

    David
    Roxio Support

  • 44 - Greg Nail

    Nov 09, 2008 at 8:40 am

    Love the Drag-to-Disc feature but have had many problems with EMC. Bought 3 copies of version 9 and could not get Drag-to-Disc to work on any of the computers... even after "clean" installs. Finally went back to ver 7.5 and got it working. Just repeated the whole cycle after a hard drive failure. (Some of us are a little slow to learn.) Was considering ver 10 upgrade. Glad I came here first. I'll stick with version 7.5 and look into Nero.

  • 45 - DRJAKE

    Jul 30, 2009 at 8:29 am

    I couldn't get it to install on windows 7. with vista, was working fine for a while but had some output issues converting mp3 and wav files. Buyers beware. Havent tried the other applications, there are better freeware that you can download and you dont waste 150 bucks on this scam by roxio.

  • 46 - kiki

    Aug 05, 2009 at 6:07 pm

    Perhaps vista is to be blaimed for sll thr frustrations. It did not work for me. I returned brand new PC withj Vista.

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