Having skipping and choppiness with sound and video playback on your PC? Try these tricks.
My girlfriend's PC is an amalgamation of old and new parts. The ten-year-old motherboard went south and needed replaced, but the IDE hard drives were still in good shape. Seeking to merge the old with the new, it was upgraded from a 750MHz AMD Duron processor on a decade-old Gigabyte motherboard (hot when AGP first debuted) to one of the newer Intel Core 2 Duos with a Gigabyte S-Series motherboard. IDE is on the way out, replaced by Serial ATA, so I had to look specifically for that in whatever motherboard I was going to buy.…







Article comments
— go to most recent comments126 - Mark
Verniel, I'm not sure how to enable that if it's grayed out. Might be something worth Googling.
That aside, did you try the rest of the information in the article? It may still help resolve your problem without changing out of PIO.
127 - goldie
Thank you so very very much!now i can play videos n audios on my pc with no hassle at all! i m using xp sp3 & solution#2( deleting those master/slaveiddatachecksum keys) actually did the trick for me! and i hv noticed that my computer is running way faster now!.... Greetings from India!
128 - l33m3r
Thank you....this is what i needed...
129 - CharlesQ
The registry fix solved my problem - without a reboot! and I was still in regedit! I knew it when I went to delete another key (the key for the secondary port) and when pormpted to confirm the sound was crystal clear!
I then opened iTunes while still in regedit - risky business - and played one of the tunes that i had tested with. It played back perfectly!
Thanks so much - this was driving me nuts!
130 - Benjamin Allen
This worked quite well on the Windows system I have to use right now. Thank you.
131 - dc
Thank you so much, brilliant advice. My computer had dodgy and jumpy sound, was very very slow, couldn't cope with doing more than one thing at a time after following your instructors it now seems to be running perfectly. Sound sorted and running quick and smooth. Thanks again.
132 - Carl
Registry fix worked for me!! Thank you!!
133 - Siddharth
Your registry method worked for me. Thanks a lot.
134 - Soul
I tried everything suggested above and in other comments on the laptop I'd been given (after a fresh install of Windows XP Home, updated to SP3) - but my video was still jerky.
One rainy day I sat down and had a play, and after a LOT of diagnosis and testing, it seems the driver for the graphics processor is not DirectX compatable ... so by dissabling DirectDraw and Direct3D (via START - RUN - "dxdiag") my system now runs fine and plays high definition video's without a hitch :)
135 - Daryl
Unbelievable, Thank you so much. Have been plagued by this on my old comp. and just recently on another one. Cheers again.
136 - Star
omg!! I love you, you are my hero!! I was ready to take a hammer to my laptop or flush it, the registry edit fixed the sound on my machine, ty ty ty ty ty ty!!
137 - Derrick
Thank you so much! I thought my computer was done for. That's how bad it got for me. After trying your second option it worked like a charm. I just want to say thank you!! thank you!! thank you!!
138 - Derrick
I take my thank you's back. The problem returned the very next day. Boo
139 - Greenplastic
Man, I love you, you saved me!!! Last time i followed your suggestion, i had also done other changes, so i didn't know exactly which of them was the right one. Now it happened again, and i remembered this page, and i was lucky to find it between my facebook links (i hadn't saved it on favourites, don't know why, but now i have, and i also copied the text on a file). My IDE was set to use DMA when available, but it was using PIO. I deleted the keys in the registry, and it's as new!!!! I checked the device manager and the pc is now using ultra dma5
Now i can do some work on a dvd, i promised my wife i would do it if i managed to sort it out.
God bless you!!!
140 - ormaynot
i have a dinasaur- dell latitude c400, the sound has been scratchy and choppy like forever, video playbak is a joke. i tried your second option and i'm listening to my faves as i post this. thanx for the advice- so far so good! you are amazing! i'm gonna check and see if video is doin better now, too. you rock dude!
141 - kevin
thanks.
it fixed mine too!
142 - bobby
thank you very much was ready to buy a new one and throw this in the pool
143 - Sergio
Dude you rock! I was on Ebay just about to buy a new HD. This worked perfectly. Great job. Can't believe it took you minutes to figure this out. I was on day 6. lol. Thanks again.
144 - Kenneth Steven
Excuse me sir,
You are a gent..
You've solved my issue, and saved my family paying for a new PC because we thought this one was goosed (for months). This was the exact problem we had, and the exact solution needed.
Thank you so much.
Kenny
145 - Martin
Mark, you're the man! I've had this problem for a long time now. Tried a lot of other tips, most about changing player and downloading a sea of different codecs. This fixed it instantly. Thank you so much.
146 - Vitaal
You are UNBELIEVABLE MAN ....It saved my pc
147 - Phil G
I cannot change PIO to DMA?? Any alternate?thanx PG
148 - Melissa
DUDE YOU ARE ROCK, YOU RULE, I LOVE YOU, OMG I ACTUALLY CAN'T THANK YOU ENOUGH
149 - auchengyu
Mark thank you!. you are a real life saver. I have searched for this problem for hours now. since my GMER full root scan, i had that choppy sound, very annoying. the registry deletes fixed my problem. Thank you again!
150 - Ryan
hello, my laptop says it is running DMA ultra 6, but everything even dvds are really jumpy, i am on vista 32 bit , any suggestions? please
151 - bill
followed your excellent instructions - worked immediately after reboot
thank you so much for sharing the solution
152 - PAT
I did this and now it says my sound drivers cant be located i really screwed up
153 - Patrck "Platinum PAT" Warren
YES IT WORKED
Sound is excellent now no skips or glitches the problem happened last night after i left a recording session open and went to sleep. When i woke up that morning the sounds was horribly distorted your a life saver thanks a lot man.
Im running windows xp i deleted every thing you deleted i cant lie i was very hesitant to do so but i was even more eager to get my sound working so this worked for me and im not the most computer savy person around so thank again...
154 - Steve
Hey i just wanted to thank you for the fix really greate job you did.
155 - Mukund
I have exactly the same issue. I tried deleting the MasterIdDataCheckSum, but when i restart the systme. I can see this again..
156 - Jack
Hey Mark...
Thanks for posting this fix. I just knew it would fix my problem, but it hasn't yet. The machine I am having problems with is a 2003ish Dell Dimension XPS, Pentium 4 CPU 2.8ghz, 2.5 GB RAM, XP Pro SP 3, ATI Radeon HD 3450, 512mb. I use this computer for video editing with an older sftware called Avid Liquid 7.2. I experienced a couple hardware errors while capturing video from a camera with a firewire cable into an external HDD case in which housed a standard WD 250 GB IDE drive. One day after a failed capture and hardware error, several of the videos I played back from that drive (that played fine the day before) were jumpy - both audio and video. I replaced the video card, which eliminated some artifact problems I was having anyway. Then I installed a brand new WD 500gb IDE drive, thinking the drive had gone bad. When I captured new video to it, it too was jumpy. The hardware failure error notices made me think your fix would work.
The video files I have stored on my C drive still play back perfectly. I then scrapped the whole external firewire drive and attached the new (actually tried both) drive to the IDE cable as a slave inside the computer. Same thing, the main C drive plays back fine, but the secondary drive is jumpy.
I tried updating sound card drivers too.
I tried the steps in your article, including deleting all the stuff in the registry to no avail. I realize you may not even be monitoring this thread any more, but any additional sugeestions would be greatly appreciated.
THANKS!
Jack
157 - slangpdx
This fixed my Windows XP audio problem after I shut it off without doing a proper shutdown. Thanks !!! I did a screen shot of the registry before I deleted anything just in case.
158 - Tom
Like others on here, I CANNOT believe this fix was so simple! I swapped in a new drive and messed around with the partitions because I have Linux and Windows on my system. The choppy video (online or local) was driving me nuts. This incredibly simple fix gave me my sanity back. THANK YOU!!!!!!!
159 - A
Thanks mate - videos weren't playing before, no matter what I did, now they are... I just hope I haven't wrecked or damaged anything on my PC by deleting those keys!!
160 - Henry Adams
Hello
I am having trouble carrying out all the steps in your description of the fix. i get to "Expand this key/folder and you'll notice a number of subkeys, numbered 0000, 0001, 0002, and so on. There may only be a couple, though there could be several. Click on each one and look for the item "DriverDesc" in the right pane, and to the right of that, find the ones that say "Primary IDE Channel" and "Secondary IDE Channel.""
I find the one named "DriverDesc" but nothing to the right that says primary or Secondary IDE Channel, but I'm pretty sure im in the right place.
I was also couldn't find the MasterIdDataCheckSum and/or SlaveIdDataCheckSum.
Have you got any suggestions as to what I'm doing wrong?
Cheers
161 - Kevin
Thank you so much!!!! Not only have I not been able to watch a video or listen to audio for years, but my computer was extremely sluggish and constantly freezing up. This fixed everything!! A restart would usually take 15 minutes! It now takes 30 seconds!! Unbelievable. You're a godsend!
162 - Leah
This is amazing, thank you so much!
163 - Curben
seems to have worked so far, awesomeness
164 - Jonno
Thanks For the fix, Not only does my Audio And video work again, My PC Loads twice a quick cheers again.
165 - Matt
Dude, you ROCK! After five days of trying to fix this extremely annoying problem, I was ready to throw my laptop out the window when I happened upon this page through a Google search. I followed your registry key deletion instructions and now my laptop is running perfectly! Audio and video are back to normal, and Windows is running as fast as ever. A million thanks for taking the time to do this write-up, I greatly appreciate it. You helped me solve a problem I never would've figured out on my own, and it was so easy to do. You are awesome!
166 - Shawn
I tried this fix and unfortunately it didn't work. :( Thanks for the article though! It was very informative and different from normal ones.
167 - Shawn
Actually upon further review the system simply regenerates the checksums upon system restart. I wonder how to fix that...
168 - DIane Bartosch
Thanks! The regedit fixed my problem!! :) I am a happy camper now!
169 - Mark Buckingham
Three years on and people are still benefiting from this. So glad it's been able to help so many!
If you tried it and are still having trouble, I'm not sure what else to recommend besides updated drivers or checking to see if it's a genuine hardware problem. Otherwise, do what I did -- keep searching and hopefully you'll find another solution out on the web.
170 - Ginger Williams
Thank you! Been dealing with this for awhile now, but your fix worked perfectly!
171 - Bo
hey, thanks. really.
172 - Bonnie
too complicated for me. If I upload my videos to you tube will they upload choppy or ok? They seem to be recorded just fine its only in playback that various parts are choppy.
173 - Bill
Good fix. I was having trouble with braking audio on 2 different cd drives. Worked ok from hardrive. Deleting checksum fixed. thanks.
174 - Macson
Thank you! You're a lifesaver!
175 - Zuly
Uuumm when i type in REGEDIT . it says its not found :?