Leadership Competency - Making Complex Decisions
- Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment.
- Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time.
- Sought out by others for advice and solutions.
Emotional Intelligence Competencies that Relate to the Leadership Competency - Making Complex Decisions
- Emotional Self-Awareness
- Emotional Self-Regulation
- Emotional Self-Motivation
- Empathy
- Nurture Relationships
How EI Skills Enhance Leadership Competency - Making Complex Decisions
- Manage their own negative emotions associated with uncertainty of decisions.
- Take into consideration the emotional impact of change on others; adjust their explanation of the change to maximize understanding and acceptance.
- Create a positive tone of cooperation even during difficult business situations.
- Identify creative solutions when under pressure.
The experiences participants of our EI skill-building programs have shared during follow-up coaching sessions have demonstrated that most of an organization’s leadership competencies can be increased simultaneously by enhancing managers' and leaders' EI skills. From both an organization’s and an individual’s point of view this is a significant benefit.
When investing in the development of leadership competencies for your organization that will not only produce the results you want but will also reinforce a positive culture of sincere care for employees, customers and stakeholders, consider Emotional Intelligence skill-building. It's only when leadership competencies are combined with results that organizations are able to produce the kind of leaders that are needed. When you examine providers of Emotional Intelligence programs, be sure to look for the measured results they have achieved, for in every kind of organization, results are what keep an organization alive.
Article comments
1 - J.P. Whalen
As an organizational development firm, we have lectured on the value of Emotional Intelligence in developing decision makers and leaders. We combine an Emotional Intelligence Assessment with a Performance development program. Emotional Intelligence allows managers, salespeople, and decision makers the tools to persuade and influence others.
2 - Motivational Speaker
Interesting article Byron,
Two questions:
1. Do you use any other approaches to assessing changes in EI other than direct reporting?
2. If you could give one piece of advice to someone prone to emotional overreactions, what would it be?
Once again, thanks for the article,
Steve
3 - Byron Stock
Hi Steve,
Answers to your questions follow.
1. One could use the ESCI 360 as a pre and post measure for individuals. We also use a survey called the Personal and Organizational Quality Assessment pre and post which provides group data. Perhaps the most valuable measure for assessing changes are the stories and examples of how people have used the techniques. Some of these are quantifiable (ex: saved me 4 hours; additional sales of $4 million in one meeting, etc.)
2. Practice the first and second technique I teach in my book SMART EMOTIONS. You can order it on my website
You can contact me directly through my website if you would like to discuss anything else.
Best Regards,
Byron