My DVR is setup to record a bunch of programs, most complete seasons, first-run only.
I was pleasantly surprised to receive an email from the DVR manufacturer, Scientific-Atlanta today - a few minutes before the start ot American Idol
Dear DVR Subscriber,
It has just been brought to our attention that the providers of the program information in your interactive program guide have labeled tonight's and tomorrow's episodes of "American Idol" as re-runs when, in fact, they are first run episodes. So, if you've set up your DVR to record first-run only episodes of American Idol, it will not be recorded tonight or tomorrow night.
To ensure that these episodes are recorded, you will need to manually schedule each of them again by time or by program name for tonight and tomorrow night.
If you have any friends or neighbors who are not members of the Explorer eClub, you might want to let them know about this.
We apologize for any inconvenience.
Sincerely,
Scientific-Atlanta
So, heads up for all of you season-pass type watchers - don't miss the show just 'cause you thought the DVR would take care of it for you. Now that I've got my DVR reconfigured, excuse me while I get back to watching "Johnson Family Vacation" - then it's back to American Idol and 24
Rather nice customer service, especially in this day and age.
Article comments
1 - Aaman
Ahhh, I turned to the television to check the recording, and I'm hooked to watching it live - what a voice Constantine has!
2 - Aaman
Voting lines open - 1866-idol-xx
3 - Cherie
I have the same DVR, leased from the cable co. I wish I had known this last night. I missed Monday and didn't realize until I started watching 24 and found that it's recording started off with the last 30 seconds or so of Monday's AI...boy was I pissed!
4 - Aaman
At least you won't miss tonight's episode:)
5 - Aaman
Simon has better musical sense than Randy who seems to praise everyone, and play to the 'dawgs'. And what was with that 'microphone' comment? Kinda misplaced in that setting:)
6 - Eric Olsen
very weird behavior in general from Simon - I think he's getting bored with the process. This bunch of girls/young women is particularly attractive and there are some good singers
7 - Phillip Winn
Dude, I'm not even a fan of American Idol, but I can tell you that you would be better off watching that than the piece of excrement that is Johnson Family Vacation. I rented the DVD, and when it started skipping about an hour into the movie, I just turned it off.
8 - Aaman
The DVR/broadcast bug continues this week.
If you have your DVR set to record American Idol as a 'season-pass', first-run only, you will have to MANUALLY Record episodes such as tonight's, and the rest.
Methinks this is deliberate stupidity, the best kind, from the Networks, to compel live viewership and ad consumption.