A: Meet Elwood Edwards, the man behind the message. Approximately 63 million times a day, Edwards’ voice greets AOL customers to let them know “you’ve got mail.” But, how did he get that great gig, you ask? Well, Edwards’ career as a disembodied cyber presence stretches way back to 1989 when his wife overheard her boss at Quantum Computer Services discussing adding a voice to its online service, Q-link. At the same time, Elwood did voice-overs for radio and television, so his wife suggested him for the company’s new program.
Not long after, Quantum changed its name to America Online and premiered AOL 1.0, with Elwood speaking four phrases: “Welcome,” “You’ve got mail,” “File’s done,” and “Goodbye.” And despite the fact that AOL has weathered numerous upgrades, one thing has always remained the same: Elwood Edwards.
Today, his voice is so well known that he’s even created a web site where fans can order their own custom phrases. The site also includes pictures of Edwards, just in case you’re looking to put a face with that friendly voice you love so much.Powered by Sidelines