Iraq and Management 101

One of the more difficult aspects of managing any organization, or - if we care to get philosophical - one’s life, is managing the “what if.” What if we take this road versus that one? What if we decide to do this over that? There are opportunity costs to all decisions and to be a successful manager, one must examine the horizon and constantly weigh alternatives, the “what ifs.”

This simple reality is sorely missing in the ongoing debate regarding the war in Iraq and the larger war against the Islamofascists. It goes without saying that mistakes been made, that was guaranteed the second we started. I’m just a simple self-employed management consultant whose main work is top-to-bottom reorganizations of small privately held businesses. Before starting any job, I explain to the owner a number of realities that must be understood before we begin:

1. Mistakes will be made.
   
   Things that every person believes to be true will be disproved. Ideas that seemed reasonable will not be quite what we expected when we put them on the street. And finally since we are dealing with significant change in a complicated system, some people will simply drop the ball. That’s the way it is. Get over it and move on.

2. It’s not the Garden of Eden today, if it were I would not be here.
   
   
   We are starting the process of making significant change because the present is unacceptable. But as we begin the process of change, many employees will forget why we started in the first place and reminisce about the good old days. When I begin a job, I also interview every employee in the company; I want to understand what’s really going on, not what’s perceived by management to be reality. In almost every case, the employees who bitch and complain the most about their present situation are the first who want to cut and run when glitches show up in the improvement process.
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Article Author: John Conlin

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