What would the perfect democracy be like?
It seems to me that to understand more clearly what's wrong with something, it is useful to consider what could be right. Imagine, for a few moments, a democracy in which every citizen took his or her civic obligations very seriously. I don't mean just that they vote, of course.
It starts with staying well-informed. Everyone would read the newspaper enough to know about the issues that affect us all. We would know not just about the economy and the employment situation, but also about prison conditions, the military, domestic abuse, foreign aid, and all of the dozens of issues that affect us as a country. We certainly wouldn't agree on all these topics, but we would know the important factors in understanding them. We wouldn't neglect an issue just because it didn't personally affect us.
We would vote based on this knowledge. We would, directly and through the media, demand thoughtful answers from the candidates on these questions, not just feel-good sound bites. We would know the candidates' stands on issues not only important to us, but also important to the country. A candidate who evaded hard questions would not be seen as someone serious enough about his responsibilities to be elected. We would remember a candidate's past promises, and vote out someone who had not made a good-faith effort to fulfill them. We would not vote for a candidate who attacked his opponent's character, or made charges based on anything other than the opponent's record or statements. Insinuations and misleading statements would be recognized as the equivalent of lies, and punished by the voters accordingly.
We would vote based not just on how the candidates' proposed policies would affect us as individuals, but on how they would affect all of us. We might be ideological, but we would not be dogmatic. Liberals would respect the crucial role played by the free market in a free society, and introduce market principles in government where appropriate; conservatives would understand that sometimes governments must do what the free market isn't equipped to do. We all would encourage our representatives to negotiate to make laws that represent the interests of all of society, not to stand firm on ideology and reject any agreement not perfectly to one side's liking.