I ordered the new Mac OS X v10.4 Tiger a week ago with plans to install it on Friday night. However, after I opened the box, I realized the evening would not be working out as planned for me. All of the Tiger software was on a single DVD, which is great for convenience, but if you own one of the 8 Tiger-qualifying Macs without a built-in or external DVD drive, you’re up the creek.
I have a Power Mac G4 (Quicksilver) with a 733mhz processor and 1GB of RAM. I know by industry standards, it’s obsolete… but if I can run Photoshop, Illustrator and Quark all at the same time without crashing, then there’s no need to replace my current Mac. In addition, I already have 2 DVD players in my apartment, I don’t need one on my computer too until it’s absolutely necessary.
However, had I known I needed a DVD drive to install Tiger, I wouldn’t have made the purchase. I made sure to read the Upgrade Requirements before I clicked Buy Now. So to clear my head, I went back to the Tiger Upgrade System Requirements page just to make sure I had not missed something.
As it turns out, I did not. Apple makes no mention of needing a DVD drive in order to upgrade. The word DVD does not even appear on the page. Hmmm. I eventually discovered the small print on another page that a DVD ships in the package, but nevertheless— why couldn’t they make that fact more prominent?
So I searched through Apple’s site for a solution. It’s not like I was looking for it on floppy disks or something, just having a CD version makes sense if you’re going to include the DVD-less Macs. Eventually, I found a small sidebar box that states:
Media Exchange Program
Tiger ships on a DVD, but if your Mac doesn’t have a built-in DVD-ROM player, you’ll need CD media. When you buy Mac OS X Tiger, you qualify to purchase Tiger CDs for only $9.95. Download the order form
So now, I mailed out my order form, spent an extra $15 and will wait another week to receive my OS X Tiger on CD. I guess you could say that I am just having sour grapes about all this, but like I said— if Apple had included that you needed a DVD drive on the Upgrade Requirements page, then I would not have purchased it. Hopefully, people with DVD-less Macs don’t make the same mistake as me.
Note: As it turns out, Amazon does list the Tiger Software as DVD. And you get a $35 rebate too, so buy at Amazon instead of at Apple.
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