Microsoft is aware of the Xbox 360 freeze issues and it appears as though they're working on the problem.
Technical difficulties and the Xbox 360 seem to be synonymous for some gamers. Microsoft is aware of this and it appears as though the company is working to address the problem.…
Article comments
76 - kirean
Xbox 360 freezing constantly when i play any game but when i tack my meray out it does ent
77 - niki
we've had our xbox about 4 months now. We play mostly Moto GP6/ Didnt have a single problem playing offline all these months. we got connected to xbox live, joined the multiplayer GP game online and it is freezing constantly. Because of my PC experience, I realized the update has to be the cause of this freezing thing. Its really annoying. We never know when the thing is going to crap out!
78 - Eric
I was playing the full version of DooM on my Xbox 360 and when I wanted to quit to the main menu,it froze.I was at the 'quit to menu' screen and I pressed the A button then,it froze.I tried that and it happens everytime I want to quit.
Does anyone know a cure to this?
79 - Landon Buysman
i had my 360 for 5 hours. now it wont work. the screen froze and now whenever i turn it on, the "x" symbol will start to come up then stop. if i wasted $445 on this. im really mad
80 - Tamar
i has my xbox 360 for a couple of months it was working fine it was incredible but i got the three red lights but i fix it by wrapping the xbox 360 console in 2 towels and i overheat then i turn it off to cool down then it was working again
81 - XBOX JUSTICE
Has your XBOX 360 frozen up while playing a game? Has it scratched game disks? Has it displayed multiple error messages after updates?
Don't waste your time with Microsoft customer service. They will keep you on hold for an hour or more and simply read scripted responses to you.
File a complaint with the Better Business Bureau. Use this link and follow the instructions. Microsoft headquarters is located in the State of Washington.
The BBB will contact them and work on your behalf to resolve the issue. If a business receives enough formal complaints, it sends a strong message to lawmakers.
Stand up for yourself and hold Microsoft accountable for their deceptive business practices. There is no excuse for producing such a large number of defective XBOX 360 units.
82 - Matt Paprocki
No, don't go through customer service and take advantage of their one or three year warranty. File a complaint and get featured on the news and file bogus lawsuits instead! Yeah!
83 - Casual gamer
I have Oblivion for 360 and ive docked 36 hours of gameplay and i can't load my game. Every time i go to load my game the loading bar gets to the end and it freezes. Ive tried loading it tons of time but it keeps freezing and i can't load my game. Anyone have this problem or have a solution if so plz help me out cause im not starting a new game, TY
84 - carlos
try this.. worked for me
remove hdd and clean drive connector by blowing on it ala nintendo cartridge style.. do the same on the port the drive connects into
sorted it for me
85 - Matt
I take it you work for Microsoft. They don't cover any Disc unreadable errors past the 1 year warranty. Maybe think before you post.
86 - adam
i have had issue with skate.
87 - comacosy
my oblivion game for x-box 360 freezez after about 2 min at first i thought it was the well it wasnt i got over 4 different copies of it and none of them work and then i thought it was my x-box so i got a brand new one(for free cuz i brought my old one in) and it still freezes i just want to know how to get it to not freeze because im getting really pisseed of>
88 - bccanuck_420
my 360 freezes every time I put in EA's NHL 2008
I even returned it for a knew one and it still does it any suggestions?
89 - lightningbestteamever
my nhl 2008 froze and said disc unreadable too so i returned it and got a new one. the new one said disc unreadable also so i cleaned the disc and blew into the disc drive and it has worked so far.
i might just be getting lucky though.
90 - derek
To rob from austrailia
rob i had the exact same problem your talking about my game would freez after the diolauge to but i fixed it by just fast traviling anywhere before it freezes i suggest you hurry and fast travel though before the game freezes
But now i have a new problem with the shrine of sunguine or whatever everytime i cast the spell it freeses so i tried to just leave without casting stark reality but it freezes right when i get outside so i tried just going to jail and right when i got out it froze again ive tried all these LOTS of times and am getting no results HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
91 - G man
I just turned my 360 on....playing C.O.D not online for 5 minutes - frozen solid - 3 of the 4 lights are on where they usually circulate...
tried another game PGR 4 - same thing 5 minutes in - frozen like a frozen thing...really pissed off as the 360 was the only reliable thing in my life!
help please. where/what should i do - i bought it from Game uk - London and have only had it 7 months
92 - Nex
@kasper
So far after reading for hours on the internet, you seem to be the only person with the same problem as me. ""Please put this disc in an XBOX 360 console" in multiple languages...really frustrates me because IT IS in an XBOX 360 console! Also, in the middle of playing a game (any game again) "This disc is unreadable" will pop up and tell me to clean it and reboot. When I check the disc, it is flawless, not a scratch to be found."
That is exactly what happens to me, i've logged several hundred game hours on Oblivion trying 100% the game. I haven't tried emptying the cache yet, but does anyone have a solution other than that? I've taken in my console and had it replaced as well as multiple copies of the game. You can email me at tisigornorich (at) gmail (dot) come
93 - cosmas
mine always freeze while playing games or just at startup, very annoying since it was brand new. Already did the suggestion from clearing the cache, updating, etc. and its not the overheat problem, sometimes only a few second after power up it freeze.
any advice?
94 - Damien
Just yesterday i got saints row 2 and just being 45mins into it and my 360 frozze on me, i mean screen all messed up and, lights still green and no error bad disc just a frozzen screen. I immediatly tried to turn off the system by the controller but that didn't work so i turned it off by the main power button. Then waited for like 5mins and turned it back on again restarted saints row 2 it worked for like 10mins long enough for me to smoke a blunt in the game and as soon a my character blew out to smoke my 360 froze. I thought damm that game must have some good weed!!! Nah but 4 real i also tried every other gae i had and same thing happened until the last time i tried my sign in dashboard forze too and i started to hear a beeping sound!! So i immediately shut down the system and called mircosoft up and they told me to send it in, they are very helpful, even extended my warranty. I really don't think its a power cord deal it's gotta be the system!! So if u have this problem screw troubleshooting it just send that shit in to get repaired or they'll send you a new one!!!!!!!!
95 - Ken
My xbox started freezing when I was playing saints row 2 too, now whenever I turn it on it freezes about a minute after the game starts, and if I dont put in a game it freezes at the logo before gettin to the dashboard.
96 - Micorsoft... Fix your Xbox
Got a new Xbox for Christmas. Many games kept freezing. Returned the games as MS said unless all were freezing, then it was not the box!!
After running around returning games with not luck, I took the Xbox back.
Switched the hard drive into the new Xbox, and it works fine now..
What a PITA that was.. This is unacceptable!!! What a waste of my time running around exchanging games , making phone calls to MS/Xbox!!
As I google Xbox Freezing, I see hundreds of posts about this...
Very disappointed with this product!!!!!!
97 - justin james
when I play oblivion it takes a lot of time to load and then nearly at the end of the 5min load it freezes if you can help [Personal contact info deleted]
thanks
98 - Becki
Mine worked fine BEFORE i downloaded this stupid desktop update. Now not a chance, Fable 2 just sits on my shelf while i wait for MS to try and fix my console.
This sucks... This appears to be a major issue right across the board for almost 3 years. Why can't MS sort this out. The NXE update made my console 100x worse. DO NOT get it, keep the old settings! If you download the new ones no way to go back when it pisses with the console and freezes the screen every 10 minutes
99 - Ted Danielowicz
This is my story to Major Nelson
Dear Larry,
I listen to your podcast every week and love it. I've been a Xbox fan since the first original console, after falling in love with Halo. Well, 3 weeks ago I had my 2nd RROD since I've had my 360 and that is when my problems started. I got my refurb unit on the 16th of February. I had a game lock up on the first day, but ignored it. By the third day any game I played locked up or was having weird graphic errors. I called Xbox Live support and tried playing the Xbox on a different TV, but it still locked up. I was told from Xbox support that since this was my second return in two weeks that I might get a new one this time. They told me they were having a lot of problems with refurb units. On Feb. 19th I sent my 2nd Xbox back and just received my 3rd Xbox in 3 weeks today Mar. 2nd. This also is locking up when playing multiple games. This time support suggested I play without a harddrive and my games still locked up. It's funny, but these same games seemed to work fine 3 weeks ago. They started to go through the return process again for this 3rd Xbox and I asked for a supervisor. When I told him that I was told that I might get a new Xbox after the second one, he told me it was not Microsoft's policy to do this, but that he would put the request in anyway. This will make my 4th xbox in 4 weeks or my 5th Xbox since I bought one 2 1/2 years ago. You know, from where I'm sitting this could be publicity nightmare. I would like to play Halo Wars or the new RE5 Demo, but Microsoft can't seem to get a Xbox that functions to me yet. I would like to keep playing on Xbox live with the 3 Gold accounts I have and buying games Microsoft releases, but alas no Xbox 360 to play on.
100 - Chris
Yeah. I started having this issue when I got halo wars. Soon after I bought the game my xbox would freeze up before I could play at all. Would work perfect in the dashboard but as soon as a game went in and the level loaded it would freeze. Even on COD WAW it would run fine in thej menu but when a map would load it would feeze. SO far its doing this with everygame. I tried taking the HDD out but still freezes. For a while I was getting the RROD. Waiting for a box to ship if off in to get fixed at the moment. I tried the towel trick and it seemed to work for a couple of days but now it is freezing again. After so many attempts to play a game (10-15) the RROD will come back until I towel it again but its still just freezing. I am now sad because I will be without an xbox for several weeks and after reading alot about this issue I am afraid it may not permanently fix the issue.