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emotional intelligence competencies

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Emotional Intelligence (EI) competencies are a set of skills, abilities or behavioral characteristics (natural or learned) that enable you to acquire and apply knowledge from yours and other's emotions in order to make better decisions while positively influencing others. A number of theoretical models were developed as a result of the prominence gained by Emotional Intelligence in the mid 1990's. And, as one might suspect, the competencies comprising each model vary, as do the tests designed to measure Emotional Intelligence.

One view of the competencies that comprise Emotional Intelligence was developed by The Consortium for Research on Emotional Intelligence in Organizations along with Daniel Goleman. They developed a generic competency framework distilled from the findings of a multitude of sources. The framework includes the areas of personal competence (self-awareness, self-regulation, and self-motivation) and social competence (social awareness and social skills). Underlying each of these areas is a defined set of behaviors.

When exploring the concept of Emotional Intelligence and considering possible assessments or training programs, examine the various models and the underlying competencies to determine those that most closely reflect your values and organizational culture. Learn more about EI competencies by visiting these blog sites: Jeremy Ulmer, Daniel Goleman, and Just Coach It.

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