Sounds pretty good, huh?
Just launched three days ago, the site charges a fee of half the disputed amount on your credit card.
They return their take if you don't end up saving money.
You have the option of paying a $29.95 flat fee to cover large amounts, but that doesn't include the money-back guarantee.
I think this new service offers nothing but more headaches: more of my time, more email, more aggravation.
Remember Voltaire's observation: "I have only been ruined but twice in my life - once when I lost a lawsuit, and once when I won one."
On a related topic, you should know that if your credit card is used fraudulently, your liability is limited, by federal law, to a maximum of $50.
So don't waste your money on those ridiculous offers that come attached to the return envelope for your credit card payment, the ones that offer you "credit card insurance."
Because it's a total bogus deal - you don't need credit card insurance: the federal government already gives it to you gratis, for life, with a $50 deductible.
Here's Jennifer Saranow's Thursday Wall Street Journal article about DisputeMyCharge.com.
- Web Site That Helps You Fight Card Charges Meets Skepticism
A new Web site aims to make it easier for consumers to dispute improper credit-card and debit-card charges, but some consumer advocates and card companies are skeptical about the site's claims.
DisputeMyCharge.com, which was launched yesterday, says it can help people with card-billing errors settle the matter with the merchant first.
"If you go to your credit-card company, it's an all-or-nothing proposition," says Glen Bolofsky, president and founder of DisputeMyCharge.com, based in Paramus, N.J.
"You are either going to lose 100% or gain 100%, but if you work with the merchant, you have a chance of different options."
Mr. Bolofsky earlier founded parkingticket.com, which helps consumers fight parking tickets.
DisputeMyCharge.com's fee: half the cost of the disputed amount, which is returned if the site doesn't save the consumer money. Users also can opt for a $29.95 flat charge to cover larger disputes, but that doesn't include a money-back guarantee.
But some consumer groups and card companies say there is no reason why consumers should have to pay to get disputes settled.
Visa USA Inc. recommends that consumers first go to merchants on their own for disputes over the quality of goods and services and then, if the dispute is not resolved, call the card issuer.