Not only did my daughter have to pay for someone else’s error, the manager denied Target’s culpability in the error and refused to even acknowledge that the employee in question should have his error discussed with him.
I ended up buying the Target card from my daughter so she could return to school. But I don't nomrally shop at Target either since it is far from my home. I called the store twice and was told that the manager would call me back. No one called.
Online reviews of Target reveal poor customer service. Target's mission statement is "to make Target the preferred shopping destination for our guests by delivering outstanding value, continuous innovation and an exceptional guest experience by consistently fulfilling our Expect More. Pay Less.® brand promise."
What their real slogan should be is: We just want your money. Expect nothing.