I am in the Columbia House DVD Club. Who can resist? I have been in the BMG Music Club for years and have never been treated so badly.
I got friggin' tired of having to log into their web site to cancel the stupid "Director's Selection" every month. Which is a lot nicer then having to send in the stupid cards or calling them. But still, it is annoying.
At least 6 months ago I call them and ask if there is any way that I do not need to cancel the automatic horse manure they send out, the CD club allows you to do this, I know this to be fact. At the time I was told no.
About 3 months ago I have had enough and I am about to cancel my account. I call to do so, and when I tell them why I am so pissed off about it, the person I talked to tells me that, yes, indeed they can set my account up so I do not have to deny the automatic horse manure every month. Wow! Imagine that. Ass Holes!
Fine. I make the poor worker bee happy and tell him I will keep my account.
A few days ago I get an email from Columbia House:
Subject: RE: Open immediately - important account information inside (VMVSCD3)
Gee, that doesn't look like SPAM now does it? Note to Columbia House, use better subject lines in your correspondence to customers. It got through POPFile, so I will look at it. Yep, its actually from Columbia House and is regarding my account.
DON'T LOSE YOUR NEW CLUB STATUS - ORDER TODAY!
Dear KEN EDWARDS,
You currently enjoy a special Club benefit: You don't have to respond
to your Director's Selection or return your Order Card except to place
an order. To maintain this benefit, you agreed to buy at least one DVD
every three months from the Club. However, your initial three-month
period has expired, and we haven't received your order.