Also, throwing in "risk free" trial subscriptions to magazines is not really what I want to do. That will involve me giving you my address, which will in turn make sure that I am spammed with physical pieces of mail as you or someone who purchases my information from you decides I make a wonderfully large marketing bullseye for them to pepper with propaganda and cheap marketing ploys.
So thanks, but no thanks, my blue shirt wearing friends. You may take my money in exchange for goods of my choosing, but please please please take a cue from the structure of your building and act more like a warehouse. It really fits you best. Stock ridiculous amounts of goods and offer me low prices on the products of my choosing. Don't assume that I need you to tell me what to buy.
You see the Best Buy is a a subjective thing for each individual consumer. What may be a Best Buy for me, will not be a Best Buy for the person behind me in line.
Anyway, I still like you and I will continue to shop at your store, but your attention to these matters would be greatly appreciated.
Thanks,
Craig
P.S. I know you aren't breaking any laws or rules, but could you do me a favor and stop selling Karaoke devices of any kind? Have you seen these people sing? We shouldn't be making it any easier for them. Thanks again.
Article comments
1 - papa john
hey i work with best buy and i think were on the right track for all you said, except for the stupid magazine subscriptions and best buy gift cards, i think there stupid too
2 - Dave Nalle
At least they've eased up on the extended warranty scam a little bit. IMO they're still way, way too rebate happy, though.
Dave
3 - Scott
I bought a computer there along with the extended warranty and 10 months later the network card went bad. They just replaced the whole thing and it ended up being an upgrade since the old computer was no longer in stock. Worked out pretty good...
4 - FilteringCraig
I actually bought the extended warranty for the 60 GB Ipod and when the power surge melted the insides of the Ipod, they replaced it with no questions asked. I do appreciate the warranty occasionally.
Sometimes the pressure salesmanship can really get me down around the holidays though. Most months of the year everyone is helpful and stays out of my way when I don't want any help. The holidays, on the other hand, the rigors of walking through the Best Buy store ALMOST make it not worth it.
5 - DJRadiohead
If I get offered one more free trial of Sports Illustrated or Entertainment Weekly, someone loses a nut!
It is a very unpleasant shopping experience at Best Buy.
Oh- but Circuit City (who I normally like) has reached a new low. Those fuckers offered me scratch protection on CDs for $1.99 a disc. Cocksuckers.