Dear Best Buy,
I enjoy your large selections and relatively low prices. I bought 50 packs of blank CD's from your fruitful shelves a couple weeks ago for $5 a piece without having to mail in rebates of any kind. I enjoy buying CD's when they come out for well under the $17.99 selling price of Tower Records and/or Virgin Megastores. I love the fact that I can dork out in the computer section, follow that up with some obscure music purchases and buy DVD's of my favorite movies and TV shows all under the same warehouse styled roof.
A couple things though. Please if you don't know what you are talking about don't pretend as if you do. And if, by chance, you know more than I do, please try and keep your smug, arrogant attitude under wraps while you are talking to me. I hate to scream SUPERIORITY, but there are a great many things unrelated to HDTV's and electronics that I know a whole lot more about than you. I am probably middle to upper middle of the road as far as intelligence goes in this world, but that, I think puts me firmly above your smug ass despite what you know about $150 A/V cables for connecting electronic components from my stereo to my television.
Also, when I have finished choosing the things that I want to buy from your shelves and I get to the register to pay for those things, please do not assume that I forgot anything. If I wanted to buy a Best Buy gift card for a family member in this holiday season I could have snagged one 25 times while waiting in the overpopulated line.
Also, I have two credit cards already. The Best Buy branded credit card with introductory offers and things might actually be appealing, but I am not going to make a split-second decision on a financial institution with which to pay interest payments. You make it sound like you mean well, but really you just want to rope me into a bad deal in all probability.
Article comments
1 - papa john
hey i work with best buy and i think were on the right track for all you said, except for the stupid magazine subscriptions and best buy gift cards, i think there stupid too
2 - Dave Nalle
At least they've eased up on the extended warranty scam a little bit. IMO they're still way, way too rebate happy, though.
Dave
3 - Scott
I bought a computer there along with the extended warranty and 10 months later the network card went bad. They just replaced the whole thing and it ended up being an upgrade since the old computer was no longer in stock. Worked out pretty good...
4 - FilteringCraig
I actually bought the extended warranty for the 60 GB Ipod and when the power surge melted the insides of the Ipod, they replaced it with no questions asked. I do appreciate the warranty occasionally.
Sometimes the pressure salesmanship can really get me down around the holidays though. Most months of the year everyone is helpful and stays out of my way when I don't want any help. The holidays, on the other hand, the rigors of walking through the Best Buy store ALMOST make it not worth it.
5 - DJRadiohead
If I get offered one more free trial of Sports Illustrated or Entertainment Weekly, someone loses a nut!
It is a very unpleasant shopping experience at Best Buy.
Oh- but Circuit City (who I normally like) has reached a new low. Those fuckers offered me scratch protection on CDs for $1.99 a disc. Cocksuckers.