Cadillac: Pimped Out But Keeping Quiet About It

Dan Neil has a penetrating view of the divergent image and customer base for the venerable symbol of automotive class. The company is happy to make the sales but takes no responsibility for the "playa" image:

As Cadillac heads down the road, what kind of music is on the stereo?

The GM luxury division's "Break Through" television ad campaign defibrillates viewers' hearts with Led Zeppelin's 1971 classic "Rock and Roll." Let us not kid ourselves. This ad campaign is aimed primarily at white boomers, affluent suburbanites as young as 44 and as old as, say, Robert Plant and Jimmy Page, rock gods who are spending entirely too much time in the bathroom.

Yet Cadillac's biggest fans are at the other end of pop culture's radio dial. According to a survey by San Francisco-based marketing analyst Lucian James, Cadillac became the most name-dropped brand in songs on Billboard's Top 20 chart in January 2004, overtaking Mercedes-Benz, which has long been hip-hop's shibboleth of bling-bling materialism. (Other names to watch on James' "American Brandstand" list include Lexus, Hennessey, Cristal and Gucci.)

....Today the brand is on the bleeding edge of what's cool, a fixture in urban music and cherished ride of some of Dub Nation's biggest superstars. How did all this happen?

"It's been a totally great surprise," Cadillac General Manager Mark LaNeve told Automotive News last week. "In terms of generating anything that is targeted to that group, no, we can't take credit for it. We're too busy to know what's cool."

Word up. Cadillac now finds itself curiously suspended between two demographics with very different sensibilities, which - let's keep it real, yo - don't have much to do with each other. For all the talk about hip-hop going mainstream, and crossover hits such as OutKast's "Hey Ya!" ("Don't want to meet your daddy/Just want you in my Caddy") you are not going to find white middle-aged soccer moms swapping out their Sting CDs so they can rattle windows with Youngbloodz's "Cadillac Pimpin." And, outside of commercials, you almost never hear Led Zep in South Central.

Marketing maven James likes to talk about how brand names operate in hip-hop as metaphor, as compressed bits of meaning; in a word, poetry.

....There are Cadillacs parked in every corner of the music store. In the country section, the selection runs from Bob Wills' "Cadillac in Model 'A' " to Dwight Yoakam's "Guitars Cadillacs Etc." In rock, from Chuck Berry's "Maybelline" to Bruce Springsteen's "Cadillac Ranch." Novelty songs? We got 'em. Johnny Cash's "One Piece at a Time" is about an assembly line worker who smuggles a new Cadillac out of the factory in his lunchbox.

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Article Author: Eric Olsen

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