Highlight of the report...
The second annual instant messaging survey, which covered all IM platforms, queried 4,500 respondents in the top 20 U.S. markets. It found that 59 percent of Internet users use IM, 43 percent of employed IM users use it at work, 29 percent of IM users say they send as many or more IMs than e-mails per day, and 20 percent of IM users send mobile IMs or SMS text messages through a personal mobile device.
The survey also notes that IM now has deep penetration among all age groups. Ninety percent of online 13- to-21-year-olds are using IM, followed by 71 percent of online 22- to-34-year-olds, 55 percent of online 35- to-54-year-olds, and an astonishing 48 percent of online over-55s.
Robert T DeMarco
IP Group Inc.
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