If we are so engrossed in the current state of the Internet, then what is next?
According to Marketing in the Moment: The Practical Guide to Using Web 3.0 Marketing to Reach Your Customers First by Michael Tasner, it’s important for those who are marketers to engage in web 3.0 in order to be ahead of the competition.
Mr. Tasner claims that Web 2.0, which includes Facebook, LinkedIn, YouTube, blogging and other sites, have become “oversaturated.” He also states that there are many misconceptions, like for example, many people think that MySpace or Facebook is just for kids. He claims that web 2.0 has a lot of noise and is distracting and that the modes of interaction limit “human touch.” Lastly, he talks about how there is little or no privacy in these social networking sites.
He says that Web 3.0 is “the convergence of new technologies and rapidly changing consumer buying trends.”
The rest of the book talks about mobile marketing and how it will become an important component of one’s marketing plan. He believes this because mobile marketing is an opt-in service and can provide valuable coupons and freebies to consumers. For marketers, it’s just another way to lure in consumers to frequent their business. Mr. Tasner gives real tactics to use when implementing mobile marketing in a marketing strategy.
One of the areas I found particularly interesting was when he talked about how one can use mobile marketing for better customer service, such as reminders about events or promotions and interactions with your customers. The simplest way to do this is through text messaging, but you can put audio and video files in a text messages too.
Think about it: years ago, no one had a mobile device. When you saw someone on the street talking on the phone, you thought that person was “nuts.” Now, when you look around, almost every person you see has a mobile device. Mr. Tasner says that less than 6% of all businesses use mobile marketing and there is a tremendous opportunity.