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Author Archives: Beth Granter

online communities

Online Communities are found around in various formats. Popular blogs with regular readers (who also comment on posts regularly), forums and more obviously social networking sites often fall under the 'online community' definition, as can some MMORPGs (Massively Multiplayer Online Role Playing Games). The definitive factor is a place where people communicate with each other online. Whether an e-mail list ... Read More »

The Social Media Conversation

Social media measurement tools and techniques. Optimising your activity online. Tracking conversations. Read More »