OPINION

Beware the Lowly Pay Phone, for it Preys on Thee

Written by Barbara Barnett
Published June 24, 2008

Caveat emptor: buyer beware the lowly pay phone. Any of you use one of these lately? I have, and it’s certainly not my parents’ pay phone! And I don’t mean in a good way.

Last week, I had a lovely time in the Catskills attending a convention. Beautiful weather, mountains and trees surrounding a fadedly elegant old resort (minus the equally faded Borscht Belt comedians). The only fly in the metaphorical ointment was virtual absence of cell phone coverage for several large providers, including Verizon, my personal poison. It wasn’t that resort was so rustic, after all it boasted free Wi-Fi (from the lobby, anyway), which prevented me from going into an ugly state of email withdrawal at the very least. But no cell coverage. Go figure!

Calls from the room exacted a typically high connect charge (as hotel calls often do), so I never even considered using it, and with each family member equipped with their own cellular phone (aren’t we a modern family?), who needs an old-fashioned calling card? I’ve been out trudging waterfalls in the middle of the Canadian Rockies with a perfect five-bar cell signal, five miles from nowhere. And here we were two hours from the Big Apple and no cell service?

So, with no choice and a need to contact my husband, I ultimately decided to make a credit card call from the lobby pay phone. After “direct-dialing” home, his two cell phones (no we’re not decadent, his work-issued Blackberry is the 24/7 noose…er…tether…that keeps him ever in touch with his office) and his work number, I finally left a voice mail message, telling him that we would have to communicate via email only (and I had only sporadic email access during the day).

I had some very exciting news to relate to him the next morning the sort that can’t wait for email. (And no, it’s none of your business as to the nature of the news!) So, I dialed his phone number, only to have the charge declined by my credit card company. Thinking I mis-entered my card number I did it again, only to have the charge once again declined. A bit shaken (I’ve never had my Gold Card declined, and for this, a mere phone call?), I finally borrowed someone’s AT&T cell phone and reached my husband. I checked my account online to find that everything appeared OK, and thought no more about I climbed into the limo I’d hired to take me back to New York City. It was then that I realized I’d intended to charge the cost of the limo to my now-discredited credit card.

As soon as I regained connectivity with the outside world (about two miles from the resort—and, believe me, never have three bars on my Blackberry been so welcome), I phoned my card company to find out why the charge had been declined. Informed that a pay phone provider was trying to charge my card $30.00, the credit card company flagged the attempt as potentially fraudulent. Something had triggered the alert system and they put a hold on my card to prevent further use of my identity or the card. (Yes, they released my card, so I was able to pay my $200 limo charge and make my flight—which, since it was delayed six hours anyway, would not have been too much of a stretch in any case.)

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Barbara Barnett grew up on politics and pop culture. Her professional life has been ecclectic and eccentric, having acquired university degrees in biology, Political Science and Public Policy. Her real passions are writing, music, reading sad novels and spy novels, and discussing House MD, and its star Hugh Laurie.
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Beware the Lowly Pay Phone, for it Preys on Thee
Published: June 24, 2008
Type: Opinion
Section: Culture
Filed Under: Culture: Personal History, Culture: Society, Culture: Travel, Politics: Government, Politics: Policy, Sci/Tech: Personal Tech
Writer: Barbara Barnett
Barbara Barnett's BC Writer page
Barbara Barnett's personal site
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Comments

#1 — August 31, 2008 @ 14:48PM — Tourist

I once used a blue tourist phone in Mexico to make 6 calls, totalling 15 minutes. The phone only worked with a credit card. I was billed $440. I disputed the charges and my credit card company backed me up. It was traced back to a New Jersey company (Jimmy Hoffa anyone?)

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