The service was generally very good. Our waiter was very helpful and friendly. The rest of the staff were eager to please; however, they don't seem to be too observant. Many came by to refill our water glasses, but kept forgetting that we had ordered a large bottle of sparkling water. We had to keep reminding them that we didn't have regular water. At one point a woman actually poured some water in my still half-full glass of sparkling water. I was distracted at the time and didn't get the chance to warn her. Fortunately, she caught this mistake on her own and got me a new glass. Interestingly, near the end of the meal, the waiter appeared with a small bottle of sparkling water. Although he didn't specifically say so, I believe it was to replace my wasted glass of sparkling water earlier.

Overall, Arcadia was a very pleasant dining experience. The restaurant is in a great location and the decor is relaxing and tasteful. The service is warm and friendly, but employees should be able to pronounce food terms properly and pay closer attention to what the patrons are drinking. The food is delicious for the most part. However, Arcadia is not Michael Mina. It feels like the somewhat inexperienced younger brother to the Las Vegas restaurant. It's probably unfair to compare the two. After all, they cater to two different clientèle. Las Vegas is all about showmanship — big, bold, and expensive. San Jose is a lot quieter, more conservative, and reasonable. But at the same time, since both restaurants are owned by the same chef, one should expect consistency in terms of food, service, and quality. Yes, I wouldn't mind going back to Arcadia some time — but if I had a choice, I'd go to Michael Mina.