OPINION
Customer Service and the Crazy Nut Man
Written by Alexandria Jackson
Published December 16, 2007
Published December 16, 2007
WARMEST WISHES,
~#1 Nut Job
At this point, I just wished him well. I was a bit freaked out by his analysis issues and didn't want to upset someone who has my home address, but let's be really clear here: The man is certifiable. Since when does it take 45 days to ship a product, and why don't retailers know that a simple apology will go much further than double talk and obfuscation?
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- Customer Service and the Crazy Nut Man
- Published: December 16, 2007
- Type: Opinion
- Section: Culture
- Filed Under: Culture: Personal History, Culture: Business and Economics
- Writer: Alexandria Jackson
- Alexandria Jackson's BC Writer page
- Alexandria Jackson's personal site
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Great article.
Your readers might want to try www.Measuredup.com a leading customer service review website where people share reviews with other users and with companies. Companies that are involved with and value customer service read Measuredup to keep up on what people are saying and to be able to improve customer service.
It is free and easy to use.