REVIEW

Book Review - Bill & Dave: How Hewlett and Packard Built the World's Greatest Company by Michael S. Malone

Written by Adam Jusko
Published April 23, 2007

For those of us who've known Hewlett-Packard mostly for top-of-the-line computer printers and recent corporate scandals, it's somewhat mystifying to hear or read the almost religious zeal of an older generation that seems to regard the "old" HP as some sort of business utopia. It's just a company---could it really have been that great?

Michael S. Malone says yes, and his new book, Bill & Dave: How Hewlett and Packard Built the World's Greatest Company, sets out to show just how groundbreaking was the company. Its founders' innovation in both new products and new ways of doing business created an environment in which customers wanted only HP products, employees reciprocated the loyalty HP showed to them, and future Silicon Valley generations tried -- and usually failed -- to follow in their footsteps.

Right off the bat, what makes Hewlett-Packard so noteworthy is Bill Hewlett and Dave Packard.  Their skills, their personalities, and the fact that for almost 50 years they partnered at the top of the organization they founded is a rarity. One doesn't often see a business partnership last so long, and so seamlessly, especially in an era where CEOs prefer to have the spotlight shone squarely on them alone. Hewlett and Packard's skills and demeanors were perfect complements to each other, and their lack of desire to put themselves on a pedestal is what helped create the family atmosphere that came to be known as "the HP Way."

Malone writes Bill & Dave as a straightforward corporate history, but at the same time he wants you to read the book as a primer on how to run a business that not only turns a profit, but also takes care of its people and cares about the communities in which it does business. To that end, throughout the book he notes particularly important lessons with an asterisk, then brings all of these lessons together at the end to create a roughly 10-page document that lays out a blueprint for entrepreneurial success. At first I thought the asterisk thing would annoy me, but once I'd finished the book I liked this short summary of how Hewlett and Packard made it all work.

The book begins by tracing Hewlett and Packard's paths to their eventual meeting at Stanford, where Dave Packard was the tall, gregarious, can't-miss golden boy sports star and Bill Hewlett was a short, dyslexic, somewhat reserved sort still getting over his father's untimely death. Their shared interest in electronics would lead the two to eventually start Hewlett-Packard in the celebrated garage of Dave and Lucille Packard's home on Addison Avenue in Palo Alto, California.

page 1 | 2
Adam Jusko is founder and CEO of Bessed, a Web site promising "search without spam", thanks to human-edited search results and ongoing visitor feedback. Do a search, offer your comments, submit your site--help create the "bessed" search site in the world. (Also see Adam Jusko's Bessed Blog for site news and personal ramblings.) E-mail Adam @ adam@bessed.com.
Keep reading for information and comments on this article, and add some feedback of your own!
Book Review - Bill & Dave: How Hewlett and Packard Built the World's Greatest Company by Michael S. Malone
Published: April 23, 2007
Type: Review
Section: Books
Filed Under: Sci/Tech: Personal Tech, Sci/Tech: Computers, Review, Culture: Business and Economics, Books: Nonfiction, Books: History, Books: Computers and Internet, Books: Business, Books: Biography
Writer: Adam Jusko
Adam Jusko's BC Writer page
Adam Jusko's personal site
Spread the Word
Like this article?
Email this
Submit to del.icio.us Save to del.icio.us
RSS Feeds
All RSS Feeds (240+)
Comments on this article
BC articles by Adam Jusko
Sci/Tech: Personal Tech
Sci/Tech: Computers
Review
Culture: Business and Economics
Books: Nonfiction
Books: History
Books: Computers and Internet
Books: Business
Books: Biography
All Books Articles
All Review articles
All BC articles
All BC Comments

Comments

Want comments emailed to you? No spam, promise! Address:

Add your comment, speak your mind

(Or ping: http://blogcritics.org/mt/tb/62956)

Personal attacks are not allowed. Please read our comment policy.





Remember Name/URL?

Please preview your comment!

Fresh
Articles
Fresh
Comments