NEWS

The Outsourcing Rush: Is It In The 'Manic' Phase?

Written by Daniel M. Harrison
Published March 12, 2006
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In the stages 4 and 5 above, one of the key signals to an over confident market is when the quality opportunities start running out, and the 'suppliers' begin manufacturing clones just to keep the momentum going. Take a look at Chinese private equity in the nineties. There were a number of excellent value opportunities in the market, where a few people were making some above-average returns until London and New York decided that they could develop 'funds' to invest in all these exciting opportunities.

The reason investors lost so much money is that it turned out there just weren't enough quality private equity opportunities in place to feed the purchasing demand. In the mad rush to get in on the action at any cost, these funds started purchasing anything that could be reasonably construed as private equity, a strategy which was obviously very much in China's favour as it encouraged more investment directly into its own pockets but which left lots of unsuspecting Westerners seriously out of pocket.

The same can be said for outsourcing. It is in countries like India's interest to keep Western companies in the outsourcing cycle; this is what is contributing so massively to the GDP growth, and short-term thinking consultancy companies have the incentive to keep recommending outsourcing as a viable alternative to keep the fees rolling in. The big irony is that outsourcing as a cost-saving phenomenon is going to leave some Western organizations seriously out of pocket just as boom-bust cycles in markets have consistently left the retail investors.

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The Outsourcing Rush: Is It In The 'Manic' Phase?
Published: March 12, 2006
Type: News
Section: Culture
Filed Under: Culture: Society, Culture: Business and Economics, Politics: U.S., Politics: International
Part of a feature: Biz Tech Watch
Writer: Daniel M. Harrison
Daniel M. Harrison's BC Writer page
Daniel M. Harrison's personal site
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Comments

#1 — March 12, 2006 @ 14:22PM — Mark Schannon [URL]

Daniel,

Fascinating piece. (Minor nit: you say at stages 4 & 5, psychological weirdness starts to creep in. Shouldn't that be 3, 4, and maybe 5?)

More important, I'm still considering your comparison of the irrational exuberance that periodically distorts fiancial markets with the outsourcing craze going on. No one could disagree that the quality of customer and technical support has gone down, but I'd would like to hear a more detailed explanation of how the two are similar.

In the case of investors, it's a relatively simple case of too much money chasing over-valued commodities. The outsourcing case seems much more complex and yet, in the long run, easier for companies to handle and less financially disasterous. There's something compelling about your comparison, but I may be missing a point.

FYI, if you haven't read them, I'd recommend doing a Google search on Daniel Kahneman, psychologist at Princeton and Vernon Smith, an economist at George Mason, the co-winners of the 2002 Nobel Prize in Economis. Their fundamental thesis is standing economics on its head--that the notion of the rational investor is a myth.

They also address your question about why people tend to forget past disasters. According to them and a number of other scientists, we actually distort memories to fit our current needs. As Kahneman says, our memory is a fickle friend.

All in all, excellent and thought-provoking piece. Thanks.

In Jamesons Veritas

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