http://blogcritics.org/ A sinister cabal of superior bloggers on music, books, film, popular culture, politics, and technology - updated continuously. en Copyright 2005-2007 by the authors Mon, 7 Jul 2008 21:06:35 EDT http://backend.userland.com/rss Blogcritics.org custom software http://blogcritics.org/archives/2005/05/17/032357.php#comment-731407 Bought a DC17 Animal. NOT worth the money. 731407@blogcritics.org Mon, 7 Jul 2008 21:06:35 EDT http://blogcritics.org/archives/2005/05/17/032357.php#comment-710780 Yes, my Dyson is a really piece of crap. It bought bran new Jan 2006 from Sears. And, the cluch part that moves the brush went. I called to get repair cost $70. to $90. And, the ads on TV how wonderful it is. This will be the last Dyson I buy. And, I paid just over $400.00. 710780@blogcritics.org Mon, 14 Apr 2008 13:40:06 EDT http://blogcritics.org/archives/2005/05/17/032357.php#comment-706524 To Eric, on your comment above- "I am the owner of a vacuum store and I am currently an authorized Dyson service and warranty center" You certainly are NOT an authorized Dyson service center. All repairs/warranty are done at head office in Toronto and the 5yr warranty is void if you attempt to randomly fix it at your shop. If you sold Dyson, you would know this. Also, Dyson would not commit to having their product in your independent store. Why don't you mention your store's name? It's probably an authorized Meile dealer, or some other major competitor. 706524@blogcritics.org Tue, 1 Apr 2008 14:12:03 EDT http://blogcritics.org/archives/2005/05/17/032357.php#comment-690156 Well I've read all the comments, and I'm glad some have enjoyed and loved their Dyson. I haven't been so lucky. I have 2 Dyson's. A dc07 animal, and recently purchased a dc14 animal. My mom has a dc07 and talked me into one. I have 5 dogs and 3 cats in my house. I clean every day. I've had hoovers, eurekas, and a rainbow. The rainbow was great for a while, but started to stink. So I listened to Mom and bought a Dyson. My dc07 started shutting itself off after about 30 minutes of use. This started about 12 months after I bought it.I Took it to the nearest repair place(50 miles away)and when I got it back 10 days later, it still had the same problem. I called Dyson again and they told me to take it back to the same repair center who said they couldn't find a problem. Then my husband accidently sucked up a little water in it, and it started smelling bad. I did like the amount of dirt it picked up when it worked, so I thought I would try another one and just keep it away from my husband. Within 2 months of use, this new one has started to smell. (nothing wet has been sucked up in this one that I know of) I clean my canister after every use, and I even take compressed air and blow out the cyclone after every use now to try and get rid of the smell. After every use, I wash my filter and let it dry for days before reusing it. I bought another one to swap out with the original so I wouldn't have down time. I have asked Dyson to send me a repair manual so that I might be able to repair them myself. I'm waiting for a response. My advice to those needing a vacuum cleaner, is the Dyson is good for a while, but if you have a lot of animals, you might want to save your money, and just plan on buying a lesser expensive one every year or so. I've spent about a thousand dollars on my two, in the last year and a half, and I don't feel they've been worth it. However, my mom (who has one dog that doesn't shed bad) still loves hers! 690156@blogcritics.org Thu, 24 Jan 2008 01:48:29 EST http://blogcritics.org/archives/2005/05/17/032357.php#comment-689792 After reading some of the comments I can state that the roller issue Eric is talking about is comical at best. I just made mention of it. You...clean...the...roller. If the repair bill on the drive belt is $100 you're being robbed. After a quick google search for stores... Hrm, 30-40 bucks for a brush bar. The belts are about five bucks, unless you have a DC-17, then you're paying all of..oh wait..$5 again. Something else I'm confused about are these bearings he's talking about in the brushroll (aka brush bar or beater bar). The last time I checked it was a single solid piece of plastic with no bearings. "The Fluff" I've had in my Dyson is much denser than I've had in other bagless vacs that I've owned. It's also one heck of alot easier to clean than the bagged vaccuumes I've owned. (It also saves money on buying the bags.) At first glance it looks to me like our friend the vacuume salesman is honest and forthwright about things and Dysons are worthless pieces of crap. Upon looking at the claims he makes I would wager a guess that they're bogus claims in an attempt to steer people away from a legitimately good product, because dyson won't put their product in mom & pop operations. It helps his business to hurt his competitors. I could be mistaken though. I'm not a professional in the field. I compared this bagless to a bagless I had before and the difference between those two was phenomenal. I've never really had particle sensitivities or run a particle test in a closed lab so I can't speak to that either. Mine simply does a good enough job that other people I know have bought their own and enjoy it just as much as I do. ======================================== One other item of mention. After 2 2/4 years the handle has started to stick a bit when pulling it out. The entire replacement assembly costs about 30 bucks. Not bad for an entire handle assembly. 689792@blogcritics.org Tue, 22 Jan 2008 23:02:49 EST http://blogcritics.org/archives/2005/05/17/032357.php#comment-689786 My parents actually owned a demoniacally heavy beast people call a Kirby. I remember it being twice as loud, dirty as hell and three times as expensive. By the way, my Dyson still sucks as much today as it did when we first bought it. Just remember to wash the filter once every six months. After a long time with it the only major drawback I've had has been the retractable vacuume handle. The location of the handle portion makes it difficult to get into tight places. The plastic material in the handle is also soft and scratches easily...like when you're jamming it into ceiling corners to get cobwebs. So, in four months it will have been three years since I purchased my Dyson and, other than easy cleanings, it has worked flawlessly. ============================================== One item I've recently discovered is the simple way you take the hair and junk off the roller. Just twist three or four switches on the bottom and the plate comes off, revealing the brush bar attached to a rubber belt. It took maybe two minutes with a small knife (I might have used scissors) to get all the hair off the bar. Putting it back on was just as easy as taking it off. If I have any problems with it I'll post again. However, it's not looking like there's going to be any. 689786@blogcritics.org Tue, 22 Jan 2008 22:22:41 EST http://blogcritics.org/archives/2005/05/17/032357.php#comment-689066 All of the women in my family own a Dyson! We each had different vacuums prior to this and my sister was the first owner. Now she has one for upstairs and one for downstairs. It was the best investemt any of us ever made! I don't care what consumer reports says. I have two cats, two dogs, two little boys. It's awesome! Like Jeremy, the first time I used it I couldn't believe what it got up. Thought that the second, third, etc time, it would collect less dirt, but it still finds so much to pick up. It is the best! By the way, have you ever priced a Kirby???? 689066@blogcritics.org Sat, 19 Jan 2008 19:55:45 EST http://blogcritics.org/archives/2005/05/17/032357.php#comment-684773 I'm so happy to hear that other people have had problems with their Dyson. It does loose suction, needs repair often -- and if you live in NY you can't buy parts from dyson direct! They can't even figure out how to collect sales tax in NY, what makes you think they can figure out how to fix a vacuum. I too, was enamored by the product to begin with. Now, after 3+ years, i'm so sorry i didn't invest that money in a really good product, because the handwriting is on the wall -- i will now have to spend at least what i spent three years ago to replace this junk. I initially loved the design, and the ability to use the vacuum on the stairs without hoisting the entire chassis up. Problem is, the hose pulls the chassis and tips the machine over when you are vacuuming using only the hose and attachments. The canister is so flimsy, the plastic breaks off when it hits the floor! The trap door on the canister bottom breaks (2x), the hoses have gotten holes in them (2x) -- oh, and did i mention, you can't get parts in NY????? The service center never seems to cary the parts i need either. If you are thinking of a Dyson, talk to someone who has had theirs more than a month. Oh, I forgot to mention the screaming motor noise that started several weeks ago. Not just the sound of the motor, but a high pitched screech that we can't figure out where it's coming from. Think twice. 684773@blogcritics.org Thu, 3 Jan 2008 12:31:04 EST http://blogcritics.org/archives/2005/05/17/032357.php#comment-683684 Buy a Dyson, so you too can be one that can say, I have a Dyson. It doesn't matter that it is actually inferior to vacs far less in cost. If it was so dependable it would not require five year warranty, from its previous two year warranty. The sheep mentality, you all deserve each other! 683684@blogcritics.org Sat, 29 Dec 2007 18:05:49 EST http://blogcritics.org/archives/2005/05/17/032357.php#comment-639563 I've had my Dyson for over 2 years & it is still kicking ass. I have 5 cats & 2 dogs. I literally vacuum every day, including a large sectional couch & ottoman. I have never had a vacuum that did as good of a job as my Dyson does. I've yet to have to invest any money in repairs & it works as good as the day I bought it. The ball design makes it a cinch to move around. It takes so little effort to vacumn. The telescoping handle is awesome! I can reach my ceilings, ceiling fans, etc. Very nice to use for high places as well as when vacuuming the couch. So the "experts" have their opinions & I have mine based upon my own experience. I'd recommend a Dyson to anyone. My brother, sister & mother all have Dysons as well & are extremely pleased. 639563@blogcritics.org Tue, 9 Oct 2007 15:39:59 EDT http://blogcritics.org/archives/2005/05/17/032357.php#comment-604868 If you want a good vacuum that will hold up to it's name, get a RAINBOW. My mother got one when I was in high school, some 20 years ago. Hers finally wore out this year. Her house is never dusty, the Rainbow doesn't blow dust back out into the air. I had one for a few years, until Hurricane Ivan destroyed my house. I recently purchased a new one and can't wait to get rid of all that dirt my "other" vacuum didn't collect. No more dirty house for me. 604868@blogcritics.org Sun, 24 Jun 2007 18:38:19 EDT