Yes, You Can Get Paid for Content

Written by Anita Campbell
Published March 24, 2004

The Wall Street Journal has a nice piece outlining the growth in paid Internet content.

Contrary to popular wisdom, all online content is not free. Paid content is a huge market, to the tune of $1.6 billion (USD) in the U.S. last year.

And it continues to grow. According to the Online Publishers Association, a source cited in the article, U.S. consumers alone spent $300 Million (USD) more on paid content last year than the year before.

Michael Totty in the Wall Street Journal outlines the key factors for successful Internet content sales:

  • Make sure you have something to sell that users can't get elsewhere for free. The harder it is to find or the more unique, the more likely you can get paid for it.
  • Give away some information on the site for free. In other words, offer a free registration level and give away the kind of information that is available elsewhere for free. Then offer password-restricted sections of the site where you charge for the information that is (1) scarce or (2) delivered with some kind of value-add such as a service.
  • Provide free samples and trial subscriptions in order to turn free subscribers into paying ones. Even on many highly successful sites, the number of paid subscribers/purchasers is a mere fraction of the total subscribers.
  • Ease your users into becoming paid subscribers. Set prices low and raise them over time to get to your target price. Offer multiple price levels.
  • Create package offerings and bundle multiple services and content pieces together under a single fee. Only 12% of content sellers charge "by the drink."
  • Retain your subscribers by giving them more for their money.
  • Upsell and cross-sell to build add-on revenues. The cost of acquiring new customers is high. You want to retain your existing customers, increasing the volume of sales to them over time.

Many small content-based Internet businesses (including weblogs) are struggling to make money from their sites. Although a paid content model is not as simple to implement as an advertising based model, the Journal article suggests that if the business model is carefully designed and executed, paid content can work. The article has a lot of useful detail. Click here to read the full article — IF you are a paid subscriber.

Adapted from a post that first appeared on Small Business Trends, the author's weblog.

Anita Campbell is the Editor of the award-winning Small Business Trends (www.smallbiztrends.com) website and host of her own talk radio program, Small Business Trends Radio, on the WSRadio.com Internet network.
Keep reading for information and comments on this article, and add some feedback of your own!
Yes, You Can Get Paid for Content
Published: March 24, 2004
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Section: Sci/Tech
Filed Under: Sci/Tech: Internet, Culture: Media
Writer: Anita Campbell
Anita Campbell's BC Writer page
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Comments

#1 — March 24, 2004 @ 10:30AM — jadester [URL]

Those points make perfect sense. A good example of a site that works well is Friends Reunited - When it first began I thought it was good but a ripoff. I now realise that's not the case, because for their (actually very low) yearly subscription, the site takes care of what would otherwise take up a fair amount of effort and time on your part. The free emmebership level is also enough to show you whether it'd be worth you becoming a paid member, because (importantly) you can see how many of your schoolmates are also registered.

#2 — March 24, 2004 @ 10:48AM — Eric Olsen

Thanks Anita, I agree with all of these suggestions and am very glad to see that the way is being (very carefully) plotted for an Internet future that more resembles other media, with a hybrid of free and pay options.

#3 — November 4, 2004 @ 19:17PM — Excellent Writer

Hi:

Are there websites that will pay for articles? (I'm a great writer!)

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